Lead Collections Specialist
Company: VirtualVocations
Location: Naperville
Posted on: October 8, 2024
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Job Description:
A company is looking for a Lead Collections Specialist to manage
delinquent credit card accounts.
Key Responsibilities
Service delinquent credit card accounts through various contact
channels
Assess customer situations to provide relevant payment options and
strengthen relationships
Manage and escalate risk and customer-impacting issues as
needed
Required Qualifications
High School Diploma or GED
2+ years of collections experience
2+ years of advanced-level experience in customer service
1+ years of working-level experience in listening skills
2+ years of advanced-level experience in compliance and system
fluency
Keywords: VirtualVocations, Wheaton , Lead Collections Specialist, Accounting, Auditing , Naperville, Illinois
Click
here to apply!
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